Frequently asked questionsAnd the appropriate answers.

We have summarized the most frequently asked questions for you here with the appropriate answers. If you have any further questions, please do not hesitate to use our contact form. We will then get back to you with an answer as quickly as possible.

Our hotel is barrier-free and all floors can be reached via an elevator.

The easiest and quickest way is to use our online booking form and book your hotel stay online yourself in just a few steps. Here you will always see the latest availability of our rooms as well as the overnight prices. You also have the option of booking additional extras (e.g. taking a dog) directly to your stay.

» for online booking

However, especially if you have special room needs (e.g. accessibility), we recommend making a reservation by telephone so that we can reserve the most suitable room for you depending on availability.


Telephone: +49 (0)7333 20449-0

Tools Hotel in Laichingen/Ulm | Doppelzimmer

On the day of your arrival, we will warmly welcome you at reception with your room card from 3:00 p.m. On the day of departure, we ask you to make your room available again by 11:00 a.m.

Would you like to stay a little longer or move into your room a little earlier? Depending on availability, we are happy to offer you an early arrival from 12:00 p.m. or a late departure until 2:00 p.m. for EUR 10 per hour. Please contact us directly by email or telephone.

Telephone: +49 (0)7333 20449-0

An elevator is available and connects all floors barrier-free.

The morning starts every day with an extensive breakfast.

Breakfast times:
 Monday to Friday: 6:30 a.m. to 10:00 a.m
 Saturday, Sunday & public holidays: 7:00 a.m. to 10:30 a.m

Are you looking for a nice gift idea? How about a (value) voucher for our hotel? We would be happy to issue you your desired voucher at reception. Alternatively, you can also visit our voucher online shop, where you can customize your preferred voucher to your heart's content and, after paying online, have it sent directly to your email inbox as a PDF document for you to print out yourself.

To the voucher online shop »

If you already have a voucher and would like to redeem it with us, please bring your voucher with you and present it to reception upon arrival. We will then offset the voucher value against your outstanding invoice. Please note that vouchers can only be redeemed on site.


Would you like to travel with your dog? Then we ask you to contact us by phone or email to make a reservation request. Dogs are only allowed in some rooms,

We charge €15.00 per dog/night.

Telephone: +49 (0)7333 20449-0

If you are traveling with children, please indicate the number of children traveling with you and their ages in our online booking form.

Our child policy:

  •      Children up to and including 5 years stay free of charge in their parents' bed or in an extra bed.
  •      Children between 6 and 11 years old are charged 50%.
  •      Children aged 12 and over pay 100%.
  •      Baby cots can be provided for EUR 10 per night.

Extra beds are only possible in the superior room category. If you have difficulty booking a suitable room for your family online, please contact us by email or telephone.

Telephone: +49 (0)7333 20449-0

Our hotel car park with 45 parking spaces is located directly at the hotel. Advance reservation is not possible.

E-charging stations for your electric car are within walking distance.

Our hotel is a non-smoking hotel. Smoking is not permitted in any area of the hotel.

Do you have a request or a question? Please feel free to speak to us at reception.

Reception times:
Daily from 8:00 a.m. to 10:00 p.m

If you expect to arrive outside of our reception hours, please let us know in advance so that nothing stands in the way of a smooth check-in.

Telephone: +49 (0)7333 20449-0

Tools Hotel Laichingen/Ulm | Rezeption

Our free WiFi is available throughout the hotel and in the rooms.

We accept the following payment methods: Cash, EC, MasterCard, Visa, Amex, Diners Club, JCB, Union Pay.